(a) As stipulated by CPE with the aim of enhancing the confidence of students and their parents in the quality of education in Singapore, we will enter into a standard PEI-Student Contract with all our students.
(b) The contract lays out the important terms and conditions governing the relationship between the student and IMSC.
We will honour the terms and conditions spelt out in the contract and in all communication materials. A copy of the standard student contract is available for inspection upon request and also on the CPE website (www.ssg.gov.sg/cpe/pei.html).
(c) The Student will be entitled to a refund of the entire Course Fees and Miscellaneous Fees already paid, save the non-refundable application fees, should the Student decide to withdraw, within 7 working days of the following notice:
(d) IMSC will provide the Student with a cooling-off period of 7 working days after the date that the Student Contract has been signed by both parties. The Student will be refunded the highest percentage of fees already paid if the Student submits a written notice of withdrawal to IMSC within the cooling-off period, regardless of whether the Student has started the Course or not.
(e) If the Student withdraws from the Course for any reason other those stated in (a), IMSC will, within 7 working days of receiving the Student’s written notice of withdrawal, refund to the Student an amount based on the following:
(f) The Fee Protection Scheme (FPS) serves to protect students’ fees in the event a PEI is unable to continue operating due to insolvency, and/or regulatory closure.
(g) The Fee Protection Scheme also protects students if the private education institution fails to pay penalties or return fees to the students arising from judgement made against it by the Singapore courts.
(h) The FPS is applicable to ALL students (regardless of nationality and the type of passes, i.e. dependent's pass, student's pass, work permit etc).
(i) IMSC has appointed Lonpac Insurance Bhd to be the FPS provider for all students.
(j) More details of the FPS can also be found in the FPS Instruction Manual, available at CPE's website (www.ssg.gov.sg/cpe/pei.html).
(k) It is compulsory for ALL international students to purchase IMSC’s Group Medical Insurance plan which provides coverage for hospitalisation, outpatient and related medical treatment for the entire course duration.
(l) Singaporeans, Permanent Residents and non-Student Pass holders are exempted if they are covered by their own medical insurance plan.
(m) Students who choose to opt out of the medical insurance are to show proof that they have their own medical insurance. Please speak to the programme consultant in order to make informed choices.
The PE Act also requires a student to sign an Advisory Note prior to enrolling to the chosen PEI. The advisory note will be signed and returned together with the PEI-Student Contract.
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